Business of the Tourism Economy Enterprise in the Light of Socio- Economic Conditions

Vujović, Slavoljub and Vujić, Nenad and Mihailović, Branko and Vukadinović, Predrag (2018) Business of the Tourism Economy Enterprise in the Light of Socio- Economic Conditions. Journal of Hotel & Business Management, 7 (2). ISSN 2169-0286

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Abstract

The aim of the research was to examine the correlation between the socioeconomic variables of employees (gender, age, level of education, monthly personal income of the respondents and monthly personal income of the respondent household, number of household members and number of household members who generate income) and opinion of respondents on the impact of activity assumed on their work and the work of other employees in their company, opinions on clients’ satisfaction with the work of their company, as well as opinions on the rational use of natural resources by their company. The survey involved a total of 188 respondents from 11 companies, of which 120 were male (63.8%) male and 68 female (36.2%) female. The T-test shows that respondents differ in terms of the kind of service they provide to clients and whether they meet their expectations. On the basis of the obtained results it is concluded that the linear combination of predictors used is shown to be significant for predicting all the dependent variables we have examined the opinion of the respondents.

Item Type: Article
Uncontrolled Keywords: tourism experience, special interest tourism, service quality, satisfaction
Institutional centre: Centre for economic research
Depositing User: Srđan Jurlina
Date Deposited: 20 Nov 2023 14:08
Last Modified: 20 Nov 2023 14:08
URI: http://iriss.idn.org.rs/id/eprint/1601

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