The Antecedents of SMEs’ Customer Loyalty: Examining the role of Service Quality, Satisfaction and Trust

Rajić, Tamara and Nikolić, Ivan and Milošević, Isidora (2016) The Antecedents of SMEs’ Customer Loyalty: Examining the role of Service Quality, Satisfaction and Trust. Industrija, 44 (3). pp. 97-144. ISSN 0350-0373

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Item Type: Article
Institutional centre: Centre for economic research
Depositing User: D. Arsenijević
Date Deposited: 05 Jun 2025 10:16
Last Modified: 05 Jun 2025 10:16
URI: http://iriss.idn.org.rs/id/eprint/2710

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