Human Resource Management In Tourism: Employees And Consumers - Two Sides Of The Same Coin

Maksimović, Marijana and Rajić, Tamara (2026) Human Resource Management In Tourism: Employees And Consumers - Two Sides Of The Same Coin. In: Туристско-Рекреационный Комплекс В Системе Регионального Развития. Министерство науки и высшего образования Российской Федерации Кубанский Государственный Университет, Krasnodar, pp. 486-490. ISBN 978-5-8209-2775-1

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Abstract

Tourism is an important economic sector of a country. There are many reasons for this. In tourism, the most important quality service is the result of many factors. In this paper, it will be presented as a result of the human factor, i.e. human resource management on the one hand and consumer behavior on the other

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